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What Business Travellers can really want and need?

Updated: Nov 29, 2020



Being on the road around the clock means that the needs of business travellers are very unique. While it might seems glamorous to stay in hotels, and travel to big cities for work – the reality is often far from it. Especially since business travellers are often weary travellers who wake up at the crack of dawn to fly to the next location, and are often away from their families for extended periods.

From our experiences with working and serving corporate travellers through our hotel apartments, and airport transfers service, we’ve gained industry insight into the things that business travellers really want from their service providers. Here are the top 7 things we have learned about the needs of our business traveller.

1.     Loyalty Schemes

Business travellers (and often their company who book the travel on their behalf) appreciate and to a degree expect loyalty schemes rewarding their repeat patronage. Whether frequent stay schemes, or corporate rates for company accounts, business travel is lucrative  and appreciating the patronage through loyalty schemes and bonus offer/discounts is important.

2. Convenience

Being busy, and often time poor means that business travellers appreciate convenience. Whether it’s skipping the queue, logging on to get work done, online self check in/out facilities, personal digital consierge or other amenities in the apartments which means they can save time. Convenience is key to a happy business traveller, giving them more time for the things that matter.

3.     Value – But not always the lowest price

Like other travelling groups, there is no doubt that business travellers also appreciate value for money, but this doesn’t necessarily translate into wanting the lowest price. Business travellers are looking for service providers who can value add to their offerings with additional amenities, drinks, coffee mashine, and other inclusions and services.

4.     They need space

Perhaps unsurprisingly, whether on a flight, or in their hotel business travellers appreciate the need for space and often prefer to have their own privacy. Not only does space improve their productivity, it means that when it’s time to unwind they can be more comfortable, and feel more at home. This is especially true in Lion's Bridge Apartments with long stay business travellers.

5.     Wi-Fi and Connectivity

We provide fast, free and unlimited Wi-Fi in Sofia . Business travellers want as many options as possible to get extra work done when travelling or catching up on those never ending emails.

6.     They want pleasure too

Just because they are travelling for business, business travellers still appreciate pleasure. We offer entertainment, dining and nightlife options close by. Even one free spa day after long flight.

7.     To Be On Time

Here at Lion's Bridge Apartments we aim to cater to the specific needs of the business traveller, including business groups. We understand the importance of making the plane ON TIME EVERY TIME to get you to the meeting, the conference, or back to the hotel for much deserved unwinding – without delay.

We also stay up to date with the needs of the business traveller and as they change, adapt to meet their needs in ways that we can with our business. To arrange a shattul car for your next airport transfer or business travel needs in Sofia or just to book an apartment, contact us direct today on +359 89 5050 666 (what's App number)




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